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StorageScope Support

Help with scanning, permissions, storage maps, duplicates and cleanup.

Contact

Email support

Include in a support request

• Device manufacturer/model
• Android version
• StorageScope version
• Screenshot
• Steps to reproduce

Usage Access denied

Usage Access is a special Android permission. Some devices can restrict it for sideloaded apps. It is an optional enhancement; core scanning should continue without it.

Protected folders

Android can restrict access to other applications' private folders, including certain locations under Android/data and Android/obb.

Different storage numbers

Android system accounting can include data StorageScope cannot directly enumerate. The app should distinguish analyzed storage from protected or system-managed storage.

Privacy

Do not email passwords or private documents. See the Privacy Policy.